ARTICLES

Recruiting High Performing Adjusters: The Big Three - Conflict Tolerance, Empathy and Grit in Claims Adjusting

To best ensure the longevity and success of any business organization there must be leaders who know how to manage processes and lead...

Claims operations design is our passion. Many early-stage start-ups struggle to meet customer service goals amid building the company and...

How hard can it be to launch an insurance claims operation? Got a minute…? In a highly regulated and litigious business environment,...